1. Acceptance
These Terms govern your use of Xaptiq, including our website, assessments, test series, adaptive plans, dashboards, and related services. By creating an account, taking a test, purchasing a package, or using the platform, you agree to these Terms.
2. Who Can Use Xaptiq
- You must provide accurate account and contact information.
- If you are under 18, you should use Xaptiq with the consent of a parent or guardian.
- You are responsible for keeping your login details confidential.
3. What We Provide
Xaptiq is an AI-first, personalized, teacher-grounded preparation companion. We provide diagnostics, practice tests, performance analytics, adaptive study plans, and exam-prep content for learners preparing for competitive examinations.
Our recommendations are designed to guide your preparation. They do not guarantee marks, ranks, selection, interview calls, or any specific exam outcome.
4. Purchases and Access
- Package prices, inclusions, validity, and attempt limits are shown before purchase.
- Paid access is personal to you and cannot be transferred, resold, or shared.
- Some cohorts or beta offerings may be free for a limited time and may change later.
- Taxes, payment gateway fees, or bank charges may apply depending on the payment method.
5. Fair Use
Please use Xaptiq like a learner, not like a scraper. You agree not to:
- Share paid content, questions, solutions, or account access outside your own use.
- Copy, download, scrape, publish, or sell our question bank, tests, plans, or analytics.
- Try to bypass security, payment, attempt limits, or access controls.
- Use the platform to upload unlawful, harmful, abusive, or misleading content.
6. Content and Intellectual Property
Xaptiq owns or licenses the platform, design, test content, explanations, study plans, analytics, and related materials. You receive a limited, revocable, non-transferable right to use them for your personal exam preparation.
7. Accuracy and Availability
We work hard to keep content accurate, current, and useful. Competitive exam patterns, notifications, and syllabi can change, so you should also refer to official exam notifications. We may update, correct, add, or remove content as needed.
We aim for reliable availability but cannot promise uninterrupted access at all times, especially during maintenance, outages, payment gateway issues, or third-party service disruptions.
8. Account Suspension or Termination
We may suspend or terminate access if we believe there is account sharing, content misuse, payment fraud, abuse of the platform, or violation of these Terms. Where reasonable, we will try to contact you before taking permanent action.
9. Refunds
Refunds are handled under our Refund Policy. Please read it before purchasing a package.
10. Privacy
Your personal data is handled under our Privacy Policy. It explains what we collect, why we collect it, and how you can contact us.
11. Changes to These Terms
We may update these Terms as the product, legal requirements, or business model evolves. We will update the date above and, for material changes, try to notify users through the platform or email.
12. Governing Law and Contact
These Terms are governed by the laws of India. For questions, support, or complaints, contact us at [email protected].